The Agile infotech advantage
Security
Innovation
Business Growth
At Agile Infotech we understand that managing IT and IT staff requires a great deal of human capital and effort, and sometimes you simply need a little extra help. That is why we are making it easy for you to outsource your IT needs with our help desk services and technology solutions. One PC or one hundred, we can help!
Our remote help desk solutions are highly scalable and customizable. Through our unique discovery process working directly with your team, we can customize in agreement to fill the gaps as you see fit.
Let us provide live, remote Help Desk Support for your IT team to rely on, or directly to your end users as a primary resource. Whatever you choose, we can provide world class support to your organization’s needs around Microsoft, Cisco networking, Cisco Voice and Security.
It Help Desk Services
Explore the benefits of an outsourced help desk and adjunct staff solution
Serving your IT needs is how we focus our business. We will be invested in your success by leveraging the best available software platforms and resources to support your business, your end users and assist your team.
The Agile Infotech support team has the experience and the know how to effectively manage your information technology support needs. Our software suite can provide robust and diverse services including remote monitoring and management, backup and data protection, full reporting capabilities, endpoint detection and response, disaster recovery including bare metal and disparate hardware recovery, even backups for Office 365.
Why consider outsourcing your IT help desk and teams?
- Highly skilled remote engineers that can be dedicated to your business.
- Work as part of your team, or as your primary team.
- No payroll taxes, benefits or workers compensation insurance to pay.
- Fast and reliable service, open a ticket by phone, email or portal access.
We can maintain and monitor your systems to proactively mitigate issues.
Allow AIT to enhance your teams capabilities by using our adjunct services.
Outsourcing to the Agile Infotech help desk is a perfect solution to augment your internal team and give them the resources they need to handle the extra tickets and requests. Allowing us to provide adjunct services is a reliable way to free up your team to work on new projects and new business development initiatives.
The Agile Infotech team has vast experience on all of the latest new technologies, including Microsoft OS’s, Office 365, Cisco networking and VoIP/Video just to name a few. When you bring our team on board, you bring a wealth of knowledge and consulting power to your organization.
All products are built from the collective intelligence of
22,000
Businesses
500,00
Networks
6,300,000
Endpoints
1,800,000
Mailboxes
Support
Fully managed IT services offer businesses expert support, proactive maintenance, and enhanced security without the need for an in-house team. They ensure optimal system performance, rapid issue resolution, and predictable monthly costs, freeing businesses to focus on growth while minimizing downtime and IT risks.
Predictable Budgeting
Reduce the Uncertainty from IT Support and Billing - Our fully managed, subscription-based IT support model provides you with peace of mind and the knowledge that our IT professionals that have your back. This proactive service model allows us to spot and remediate potential IT issues before they become big problems to reduce downtime for your business.
Full Service options
By partnering with our team for subscription-based IT support, you get an IT support solution aligned with your business and goals. We both want the same thing — for your IT systems to be secure and efficient. To accomplish this goal, our team works diligently behind the scenes to provide an optimal IT working environment for you and your staff.