VoIP & UC Professional Services
Two ways to get expert VoIP support. Pick the one that fits.
We Plan Before We Touch Anything
Migrating off legacy systems? We believe it's 95% in the planning. Together, we define a full roadmap for success before a single system gets touched.
We Sweat the Details
Every engagement includes a full health check and thorough bug scrub, so we catch problems before they become your problem.
We're There When It Breaks
On-demand support covers you between projects, and SLA-backed response times are available if you'd rather it be part of an ongoing subscription.
One Team, Two Ways to Work With Us
Every VoIP and unified communications engagement starts the same way: a hands-on discovery process and a team that includes Cisco and Microsoft-certified engineers. Where it goes from there is up to you.
Some businesses need a single installation, migration, or upgrade handled right, then they're done. Others want an ongoing partner who keeps the system stable, licensed, and supported for good. We built both models so you're not stuck paying for always-on support you don't need yet, or nickel-and-dimed on a relationship you meant to be ongoing.
Which One Fits You?
Project-Based
Project-based VoIP and unified communications, done right the first time.
We deliver UC system installations, migrations, and upgrades on a per-project basis, on-premise or cloud. We bill by the hour based on the size and scale of your environment, so you only pay for the work the project actually needs.
- Installations, migrations, and upgrades on-prem or cloud
- Billed by the hour for the scope of that project only
- Dedicated project manager with a detailed task-level plan
- Built-in QA/UAT and disaster recovery rollback planning
- On-demand technical support for outage situations
Managed Subscription
Stop buying the same phone system over and over again.
Our Managed Professional Services subscription folds upgrades, migrations, and add-ons into one fixed-cost plan built and supported by unified communications specialists, so your system's stability becomes a shared goal, not just your problem.
- One fixed-cost plan for consulting and maintenance
- Upgrades, migrations, and add-ons included, not billed as surprises
- Proactive stability, licensing, and support-compliance management
- Day-to-day support plus outage response, with SLAs available
- Post-implementation support that doesn't disappear once the project ends
Platforms We Work With
What's Included
Everything that comes standard with VoIP & UC Professional Services — no add-ons, no fine print.
- Certified Webex Calling partner and multi-vendor platform expertise
- Cisco Unified Communications Manager (CUCM) and Unity Connection specialists
- Health checks and thorough bug scrubs on every engagement
- The same certified team either way you choose to work with us
Frequently Asked Questions
Let's Talk
Most tech consulting keeps you waiting.
We start fast, with a plan that fits your business and budget.